FAQ
Information & Support
Frequently Asked Questions
Do you only carry basic stock? +
Shipping & Delivery +
Free Shipping: We offer complimentary shipping on all orders over R1,000 within South Africa.
Timeline: Orders are processed Monday through Friday. Once dispatched, local delivery typically takes 3-5 working days. Please note that collection can also be pre-arranged at our Milnerton warehouse.
How do I track my order? +
Product Care & Storage +
To maintain the longevity of your gels, store them in a cool, dry place away from direct sunlight. Ensure bottle necks are cleaned regularly with a lint-free wipe and isopropyl alcohol to maintain an airtight seal.
Our MOOD collection is temperature-sensitive; avoid exposing bottles to excessive heat as this can impact the color-changing pigments.